Verified Digital Service (VDS) is a litigation support process developed through investigative work conducted by ASG Investigations.
It was developed in response to a recurring issue in civil litigation: situations where a subject is identifiable and connected to a known address, yet cannot be effectively served through traditional methods.
In many cases, individuals who are difficult to reach through physical service maintain an active and identifiable digital presence.
Investigative work routinely involves evaluating these digital indicators to understand identity, activity, and communication patterns.
VDS applies this same investigative approach to the question of notice—bringing structure and documentation to an area that is often addressed informally.
Requests for alternate service involving digital communication are often supported by limited or informal information.
VDS was developed to introduce a more disciplined approach—one that evaluates attribution, activity, and reachability before digital service is proposed.
The process is designed to ensure that any recommendation is supported by documented analysis, rather than assumption.
VDS is not a standardized or automated process.
Each matter is evaluated individually, and the approach isused only where appropriate based on the specific facts of the case.
In many instances, the appropriate outcome of the assessment is that digital service should not be pursued.
VDS is not a replacement for traditional service.
It is used in situations where conventional methods are not producing results and alternate service may be considered.
The process is designed to support attorneys in evaluating whether digital service is appropriate and, where authorized, documenting that service in a manner suitable for court review.
If you have a matter where service is becoming difficult or stalled, you can reach out directly to discuss the file and determine whether this approach may be appropriate.
A litigation support process developed by ASG Investigations
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